Financial Services Compensation Scheme (FSCS)
Age-Friendly Employer
Financial Services Compensation Scheme (FSCS)
Company Overview
The Financial Services Compensation Scheme (FSCS) is the UK’s compensation scheme for financial services, helping people get back on track by protecting them when authorised financial services firms fail.
FSCS is independent, covers all regulated financial services in the UK and is unique internationally for the scope of the protection it provides. The Scheme protects deposits in banks, building societies and credit unions; insurance; investments; investment and pension advice; home finance advice; debt management and related products.
Since it started in 2001, the FSCS has helped millions of customers and paid out billions in compensation.
Watch the ‘Is my pension safe?’ video to understand more about how the FSCS helps protect consumers.
Stories
Benefits
At a glance
- Recruitment monitoring for age bias
- HR Lead for Age Diversity
- Midlife Career Reviews
- Mentoring and reverse mentoring
- Career development pathways for mature workers
- Flexible working (remote, part-time, job share, reduced hours, and more)
- Paid leave for volunteering
- Doctor Care Anywhere (Virtual GP)
- Private medical insurance
- Annual health check for over 50s
- Preparing for Retirement Programme
- Carer support with paid and unpaid leave
- Adaptation of work spaces for older workers
- Access to financial planning
- Menopause support
See more benefits and details
Listening to what mature workers really want
Rather than making assumptions about what kind of support mature workers need, the FSCS asked employees over 50 to share their views. In response, people said they wanted more on financial education, wellbeing, flexible working and learning opportunities. These findings shaped a new approach to support this group. The FSCS put together a toolkit of resources called ‘Making the Most of Midlife’ that covers career development and retraining, guidance and support on financial planning, health and wellbeing, and life at home. One particularly successful element of this approach has been one-to-one ‘Midlife Career Conversations’ with older workers.
Encouraging intergenerational working
The FSCS has made a conscious decision to create a workplace where people of different age groups enjoy working together, mentoring each other and sharing their experience and expertise. In some cases, this is thanks to formal mentoring and training programmes; in other cases, it’s due to a working atmosphere where people are happy to chat informally to help resolve work problems. The result is a workplace where people feel equally valued, whatever their age or the stage of their working life. For the organisation, it means a happier working environment and better business decisions.
Flexible Working is the New Normal
For the FSCS, flexible working is the rule, rather than the exception. The organisation recognises that people of all ages have caring responsibilities, whether that means caring for children, a partner, parents or other family members. It also understands that everyone has days when they need to be at home to deal with a domestic emergency. Flexible working benefits both employees and the organisation. Employees have more flexibility in how and where they work. Meanwhile, the organisation can gain the expertise of highly-skilled older workers who live far from London and only want to commute to the office for occasional days.
Data
| Total employees | 236 |
| Oldest employee | 73 |
| Youngest employee | 18 |
| Employee average age | 45.5 |
| Total employees aged 45+ | 77 (33%) |
| Employees recruited aged 45+ | 10 (19%) |
| Employees promoted aged 45+ | 5 (50%) |
| Training sessions utilised by over 45s | 642 (35%) |
| Employees aged 45+ in part-time roles | 2 (22%) |
| Employees utilising carer's leave aged 45+ | 1 |
| Leavers aged 45+ | 8 (33%) |
| Employees retained aged 45+ | 89% |
Gallery
Jobs
PAID ROLES
The following business areas periodically recruit into various roles:
Key areas of focus
UNPAID ROLES
WHAT THEY LOOK FOR WHEN HIRING
HOW TO APPLY
INTERVIEW PROCESS
FSCS Core Values
Accountable
We always do what we say we will do. People can trust us to deliver.
We put FSCS and what FSCS is trying to achieve above all else.
We have the humility to acknowledge when we are wrong and learn from our mistakes.
Challenge
We encourage constructive and appropriate challenge.
We are brave and honest in questioning each other and receptive to questions ourselves.
We strive daily to add greater value for all our customers.
Collaborative
We believe in our collective strength. We work better together.
We respect each other’s expertise and use it to achieve common goals.
We work as one to do what we agree is right.
In The Spotlight
Contact
FSCS
Address
15 St Botolph Street, London, EC3A 7QU
Main Phone
0800 678 1100
020 7741 4100
Main website
fscs.org.uk
Live vacancies
LinkedIn
Careers email
jobs@fscs.org.uk
Twitter
@FSCSNews
@FSCSBusiness
Facebook
FSCS
Instagram
@FSCSProtected